Privacy Policy

Last updated: April 1, 2025

Parikso ("we", "us", "our") operates parikso.com and the Parikso mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read it carefully.

1. Information We Collect

Information You Provide

• Account registration data: name, email address, password (hashed)
• Profile information: exam category, target exam date, class/institution (optional)
• Payment information: processed by Razorpay/Stripe — we do not store card details
• Communications: messages sent to our support team

Information Collected Automatically

• Test performance data: answers given, time per question, accuracy, scores
• Usage data: pages visited, features used, session duration
• Device data: browser type, operating system, IP address, device identifiers

2. How We Use Your Information

We use the collected information to:

• Provide and improve the Parikso platform and its AI features
• Generate personalized analytics, study plans, and score predictions
• Process payments and manage subscriptions
• Send transactional emails (receipts, account alerts)
• Send educational content and platform updates (you may opt out)
• Analyze usage patterns to improve the product
• Ensure platform security and prevent fraud

We do not sell your personal information to third parties.

3. Sharing of Information

We share your information only in the following limited circumstances:

• Service Providers: Trusted vendors (hosting, payment, analytics) under strict data processing agreements
• Legal Requirements: When required by law or to protect the rights, property, or safety of Parikso, our users, or others
• Business Transfer: In connection with a merger, acquisition, or sale of assets — you will be notified

4. Cookies

We use cookies and similar tracking technologies to:

• Keep you logged in across sessions
• Remember your preferences and settings
• Analyze platform usage via Google Analytics (anonymized)

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement industry-standard security measures including TLS encryption in transit, bcrypt password hashing, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your account and associated data
• Export your performance data in CSV format
• Opt out of marketing communications at any time

To exercise these rights, email support@parikso.com with the subject "Privacy Request".

7. Children's Privacy

Parikso is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, contact us immediately and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on the platform at least 14 days before the change takes effect. Continued use after notification constitutes acceptance.

9. Contact Us

For any privacy-related questions or requests:
Email: support@parikso.com
Address: Parikso, Deoghar, Jharkhand, India